Orchard ICT - IT and communications support

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IT Bid support service, UK

When you're bidding for any contract speed of response is often a crucial factor. With us on your team you can be sure that the IT and telephony side of your bid office can be in place as soon as you give us the word. We can have an engineer at your location within hours and work through the night if necessary to make sure your complete office is up and running for your deadline. No matter how impossibly tight that might be.

With you all the way

We've been supporting bids for large corporations for the last ten years right from the LOI (Letter Of Interest) through to PQQ (Pre-Qualification Questionnaire). We'll look after your IT needs all the way to BAFO (Best and Final Offer) - even through the preferred bidder and transition process if required. With some of our customers we have also worked to support the IT in the project management offices.

The complete package

We can provide all the hardware, software and other services you will need for a secure network. This can include best of breed servers, desktops, leased line routing, back up services - even furniture and decoration.

We'll then provide support using sophisticated remote access software, allowing us to connect directly to the user's PC to keep everything running smoothly. If the issue cannot be fixed remotely we'll send an engineer on site immediately.

Making your life easier
One of the clear advantages of using Orchard is that we can rent you all the hardware, so that at the end of the bid you won't be left with disposal problems. With monthly rental terms (rather than the traditional six months) you can simply walk away from the project, leaving us to remove the entire system.

If your bid is successful, we can continue providing ICT support and management for your office. We can also roll out to other offices if and when the need arises.

Our bid support services include:

• Equipment hire
° Servers with UPS & full backup system
° Fast format multi function colour printers
° Projectors
° Desktop workstations with full office suite
° Laptops with full office suite
° Conference phones
° Video conferencing
° ADSL with full external remote access if required
° Full suite of phone systems with ISDN
° Full suite of office furniture
• Full 24/7 immediate response remote support
• Immediate deployment of an IT engineer for more serious issues
• Continuous presence on site if required especially in the run up to BAFO

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© Orchard ICT 2021
Glenthorne, The Grove, Merthyr Tydfil, Mid Glamorgan CF47 8YR
T. 01685 389123 W. www.orchardict.co.uk

Copyright © 2012 Orchard ICT - Business IT Support Company, ICT Support Services in South Wales, West Midlands & the Bristol area